FAQs
Q: Surely no one would give these items away for nothing - are these products really free?
A: Yes! For every offer completed, freebie networks earn referral fees. This is used to purchase your free gifts, as well as make a profit. But don't just take my word for it, click here for a totally objective perspective from people just like you.
Q: Do I need to spend any money to complete an offer?
A: No! Depending on your place of residence and the offer you choose, you don't have to spend a penny! LOVEFiLM.com offers a completely free 14 day DVD rental trial. Be sure to receive at least one free DVD during the trial period to qualify for credit. Alternatively, there are also some offers that do require small payment of £5.00 - £10.00 approx.
Q: Do I need a credit/debit card to complete an offer?
A: Depending on the offer, you may need a credit/debit card. For free trial offers, this is simply to verify your age and identity, and to protect the advertisers against fraudulent users and theft. You will NEVER be charged for any free trial. Please also note that not all the offers require credit/debit card details.
Q: Will I receive spam from you, or any of the websites? Will my details be safe?
A: Your details will be completely safe. The network, and offer sites take spam and privacy policies very seriously. Your information will NEVER be sold, and you will NEVER be sent spam. Please read the site's privacy policy for more information.
Q: Which offers would you personally recommend?
A: We reccommend you select the offer that best suit your needs. If you'd like to go for a totally FREE option, LOVEFiLM.com offers a completely free 14 day DVD rental trial. Be sure to receive at least one free DVD during the trial period to qualify for credit. Alternatively, there are also a few payed offers, such as Gala Bingo and Coral, where you can place a £5 bet if you like a bit of a flutter.
Q: Can I create more than one account?
A: No. Only one account per houshould and IP address (computer) is allowed. You cannot refer yourself, or anyone living with you.
Q: I have completed an offer, but it is not showing as complete.
A: Some offers can remain pending for a few days. If you have still not been credited after 14 days, simply contact the support team. This can be easily rectified.
*Tip: Save all confirmation e-mails from offers completed, and clear cookies before completing an offer.
Q: Do my referrals have to refer others in order for me to receive my gift?
A: No. They will only need to obtain their own referrals to quaify for their own free gift.
Q: What's a "green"?
A: This is otherwise known as a referral. When someone signs up via your referral link, they will show up on your status page as "red" or "yellow", and once they complete an offer, they will turn "green".
Q: What's the best way to get referrals?
A: The best place to start, is with family and friends, but be creative, and find a method that works best for you. Just a few ideas are to post in forums, blogs, chatrooms, make posters etc. The list is endless. Please remember though, if you are found to be involved in spamming or mass-posting, your account may be put on hold indefinitely.
If you have a question that has not been answered here, please don't hesitate to contact us.
